Project Description

Having it all: Efficient and high quality referral management

Preview: We have heard from GPs, practice managers and commissioners that the referral process is hugely inefficient and prone to costly errors.

The administra­tion and clinical functions to make a referral are largely disconnected, sometimes making a GP’s work unproductive and increasing the chance of administrative mistakes and referral bounce backs. This is undoubtedly frustrating for the GP and the patient. This short editorial addresses the challenges faced by GPs and commissioners and seeks to establish how health communities can use technology to deliver an integrated care model. Download the full case study below to continue reading.

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